SupportMonkey 2002   
http://www.nitrotech.co.uk

For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. It is now possible to dramatically reduce this time by having the exact information required emailed directly to you - without the client doing any work! By simply selecting the options you need, you can create a custom 'Monkey' which can be emailed to the client. Once run, the Monkey will gather the information and return it to you via email in either XML or Text format. Written entirely in 32bit assembly language in order to achieve maximum speed and compactness, a fully featured Monkey executable is no larger than 22kb, compressible to just over 10kb, small enough to be downloaded in only a few seconds on even the slowest dialup connection. A fully featured plugin interface is provided, allowing unlimited expansion should you wish to develop enhancements to the Monkey's fetching ability. All such plugins are attached directly to the Monkey executable - no need for cumbersome multi-file distributions. With the ability to save, re-use and combine Monkey templates, SupportMonkey will further reduce time spent gathering information and enhance your support desk's efficiency and productivity. Predefined data collection groups include information on Windows, processor, memory, display, disks, files, installed applications, running applications, registry settings, INI settings, environment variables, network adapter information, modems and BIOS. For a complete overview see http://www.nitrotech.co.uk/monkey.html

Email Director   
http://www.omidsoft.com

Email Director is an email application to help you stay in touch with your target audience. Email Director allows you to communicate with your clients and customers in a more convenient way and send personalized messages to your customers, subscribers and friends. Email Director will save hours of your valuable time, which can then be used for everything you need to do in your online marketing business.

Accent Internet Password Recovery   
http://www.accentsoft.com

In a perfect world, you would never have to recover any passwords. In a perfect world, people always write their passwords down. In a perfect world, people never quit their jobs leaving behind them a pack of password-protected e-mail and FTP accounts. In the real world, things may differ. In the real world, you always have a chance to lose a password from an important web site and the only way to get back is to recover it from the list of passwords saved by your Internet Explorer. In the real world, people never write down passwords from their Outlook or Outlook Express identities. Needless to say, your ex-colleagues have better things to do than leave you passwords from their e-mail and FTP accounts. Fortunately, here, in the real world, we've learned to effectively handle problems like this. We recommend you give Accent Internet Password Recovery from AccentSoft a try. This is a specialized program to recover all Internet-related passwords on any computer that you can access. We've tried a lot of similar applications and AccentSoft's product is ahead of the pack. It does everything that its competitors normally do. There is a handy Wizard-like interface for fast and easy recovery and the program knows where your standard MS applications (Internet Explorer, Outlook, Outlook Express, dial-up, DSL, VPN and RAS) store your passwords and how to recover them. There is no need to wait while the program is guessing passwords because there is no guessing. All passwords are recovered instantly. In addition to the above, Accent Internet Password Recovery allows you to recover passwords from e-mail and FTP accounts that are stored by virtually any e-mail or FTP client. The program emulates e-mail and FTP servers on your local PC. You simply direct your e-mail and FTP clients to the address 127.0.0.1 and AIPR will capture the passwords.

Email Extractor FREE Edition   
http://www.placementprogram.com

Extracts emails from multiple files of any type or mailing lists, sort, remove duplicate emails, split files or merge them in a bunch of seconds. Email Extractor is a strategic tool for marketing professionals. It's FAST, simple to use and it has a cool interface. Email Extractor can be used to extract emails from Outlook Express or other mail clients able to export mail messages.

PMMail 2000 Professional   
http://www.pmmail2000.com

One of the most versatile email software packages available today, PMMail 2000 Professional provides extensive support for emerging Internet standards along with a user-friendly interface. Designed in a simple, easy to understand manner, this email program is great for the beginner or today's power-user. If you are looking for an organized way to manage all your email accounts - be they personal or business - PMMail offers today's busy user a cost-effective, timesaving communication tool. 1) PMMail 2000 Professional features PGP encryption licensed from Network Associates and legal for international export. 2) PMMail is designed to handle multiple email accounts easily. This allows today's busy user one program to gather mail for an unlimited number of email accounts. These accounts can be password protected so that several people can use one copy if necessary. 3) PMMail offers users extensive, easy to implement filtering capabilities. This allows messages to be handled in various ways based on user-defined criteria. Users can configure the easiest of sorting filters - for the simplest of tasks, or for power users, the Internet Communications Search Language (ICSL) allows the user to create a filter to receive messages in various computer languages. SPAM can now be a thing of the past. 4) PMMail recognizes all types of messages and file attachments. It supports both sending and receiving messages in standard ASCII format, and a limited support of HTML helps reduce the risk of malicious code executing. The program can recognize a wide range of file attachment protocols including the standard UUDECODE, MIME standard, and can even adhere to Macintosh's Binhex standard. 5) PMMail offers an extensive on-line help section. Your questions can be answered quickly without a bulky, hard to understand manual. Go to a search/index section and look up an area of interest, or scroll through many of the most frequently asked questions.