ieSupportManager   
http://www.iecomputersystems.ie

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues track trends and provides a comprehensive suite of reports. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.

DBFOPEN (DBF Viewer and Editor)   
http://www.tapor.com

DBFOPEN is a convenient utility for viewing, editing, and printing standard DBF-format databases (dBase, FoxPro, Clipper, and so on). DBFOPEN does not require external drivers for connection to databases (such as ODBC or BDE). The program allows you to add, delete, recall, sort, pack records, get detailed database information, and search in a file. The user friendly graphic makes working with databases simple and hassle free.