SPAMReporter   
http://spamreporter.errorcodes.net

SPAMReporter is a powerful award winning spam reporting tool that works by analyzing the email header information and determining where the email originated on the Internet. Many spam messages attempt to hide their tracks by forging entries into the header. SPAMReporter checks each line to determine its authenticity and signaling out the actual entry point onto the Internet. Once the entry point is found, SPAMReporter then finds an Abuse contact for the IP owner, and sends an email containing all the evidence and information, in the format they require to suspend or terminate the offending account. SPAMReporter differs from on-line header analyzers and spam filtering programs that report by using a special system folder on your desktop called SPAMDrop. Completely unattended, SPAMReporter will check this folder and processes all messages it contains. This allows you move all your spam from your Inbox to the SPAMDrop folder and let SPAMReporter take care of the rest. Reporting spam to the owner of the IP where the message originated is by far the best way to stop spam on the internet, as most of these IPs are systems with security problems that the Spammer has compromised. SPAMReporter works with any email application that allows the drag and drop messages from the inbox. If your application does not allow this or you are using a webmail application such as Hotmail, SPAMReporter can convert these messages and add them to the SPAMDrop with the Webmail conversion feature. Stopping spam at the source, where it originates, is the only way to eliminate Spam. Filtering is a good idea, but not the answer to spam.

Iban   
http://www.ionly.com

- Want to know who is or better owns an ip address? - Find the owner of foreign and domestic domains. - Search for interesting free domains in another country. - Get acoustic signals when a line breaks down / is up. - Figure out why you can not reach a specific domain. - Solve internet problems without leaving your desk. - New: Report printing Iban supports the most important internet protocols and techniques like dns, http, icmp, ping, smtp, sntp, tracert, whois. It comes with a secure chat module for your LAN communication. The integrated reports help solving problems. It is a great time-saver for system admins, and helps trainees to understand the basics. Unique Features Find IP/Domain Owners: Iban's speciality is to find the owner of ip addresses or domain names. It automatically selects the service to ask. Check email address: Want to know right away why an email does not arrive the recipient? The recipient's mail server will tell you. Test Server Apps: Iban can cheat a server app and "simulate" different browsers or operation systems for server scripts. Firewall/Proxy: Iban supports the common socks4 and socks5 protocols. You can set ports, provide user name and password. DNS: Supports 24 query types. Ideal for analyzing DNS problems. You will find out why a domain is not registered or not yet visible. Ideal to test own DNS servers. Chat Secure: Iban's Agent let you chat with your LAN. And as a plus you can attach Iban's report to help to solve other PC's internet problems. Acoustic Ping: You may not touch it for months, but when your line is down ones you will love to hear this sound when it is up again. Also ideal to figure out of servers or other computers are reachable. TraceRt: Whenever a line breaks or a domain is not reachable you will know where the knot in the network is. Internet Settings: A convenient report of all network and internet settings for all installed network adapters. Lists all open ports with the apps which use them.

Problem Solved   
http://www.lnsoftware.com

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

Bug Tracking/Defect Tracking 10 User License   
http://www.vaxtech.com

Bug Tracker is a high-performance bug tracking, defect tracking, issue tracking tool for project managemnet during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer automatically and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users account, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance. The trial version allows you to add 200 bugs/feature into one database.

Bug Tracking/Defect Tracking 5 User License   
http://www.vaxtech.com

Bug Tracker is a high-performance bug tracking, defect tracking, issue tracking tool for project managemnet during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer automatically and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users account, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance. The trial version allows you to add 200 bugs/feature into one database.