Hope Mailer Personal Edition   
http://www.nesox.com

Hope Mailer is a professional personalized newsletter and email marketing, publishing and tracking service provider software for Windows. It is the most proven customer email relationship management software for successful opt-in newsletter or email marketing campaigns, subscriber lists building. It makes building your business easy with tools that cover every aspect of email marketing. Build and manage your own opt-in mailing lists, create and send email campaigns with personalized messages such as newsletters, magazines, account statements, reports, statistics, bills to your customers in just minutes, and get real-time opening and click thru tracking reports that help you measure ROI and refine your business strategy.

Hope Mailer Standard Edition   
http://www.nesox.com

Hope Mailer is a professional personalized newsletter and email marketing, publishing and tracking service provider software for Windows. It is the most proven customer email relationship management software for successful opt-in newsletter or email marketing campaigns, subscriber lists building. It makes building your business easy with tools that cover every aspect of email marketing. Build and manage your own opt-in mailing lists, create and send email campaigns with personalized messages such as newsletters, magazines, account statements, reports, statistics, bills to your customers in just minutes, and get real-time opening and click thru tracking reports that help you measure ROI and refine your business strategy.

Request Commander   
http://www.nestersoft.com

Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email. Features: collecting users information; generating reports; reminder; sending email. Request Commander is fully customizable and has smart interface.

OpusFlow CRM for Outlook   
http://www.opusflow.nl

OpusFlow CRM takes the Outlook contact card as the starting point for linking and tracking of all (even remote) related communication. The Outlook contact card you used to know has been extended with a wide range of functionalities. Create and send personalized documents (letters, faxes, e-mails) from the Outlook address card. Track your appointments, tasks and activities in relation to your contacts. Track your letters and mailings right from Outlook. Share all customer information in your workgroup environment. Work together with your colleagues in Group Calendar, Group Tasks and Group Activities. Work off-line (PC, laptop, PDA). To share all your information with your colleagues, Exchange Server is not needed! If you do use Exchange server then OpusFlow CRM will prevent those nasty "Mailbox full" warnings because all data is (where it should be) on a hard disk and not using valuable Exchange server resources.

OroMailCenter   
http://www.orologic.com

E-mail management and tracking software. OroMailCenter allows you to keep in a unique database all e-mails sent or received by a department or a workgroup of your organization. This allows your employees (agents) to simply and efficiently track all requests received by e-mail from your customers. The main characteristic of OroMailCenter is that all agents share the same database so they have access (according to their security level) to all sent and received e-mails in the message center. The time where a customer received 2 different answers for the same e-mail or worse, no answer at all is now over. By using OroMailCenter you will assure a quality service to all your customers.